You can reset your password by clicking ‘Lost Password’ on the login screen

Videos in the MediaView are for e-cast employees to share internally and, when appropriate, publicly. All videos have a security level assigned to indicate whether they for public or internal only. Most videos available for public use can also be found on e-cast’s YouTube page http://www.youtube.com/user/ecast. It is the responsibility of the user to ensure that any video proposed for public use is appropriate for the purpose intended.

There could be several reasons.

Browser based playback requires the Adobe Flash Player; please ensure you have the latest version by downloading from www.adobe.com or contact the Help Desk.

The library has been designed to work with the latest web browsers, especially Google Chrome, Firefox and Internet Explorer 9 and above, please test using one of these browsers. If you are still having problems, please contact the Help Desk and register your issue. Remember to be descriptive because that will help us sort it out quickly.

If you would like to upload a video, please fill out a request form by clicking on the ‘upload’ button on the tool bar above.

If you’re doing an internal presentation or going to be somewhere with a good internet connection it’s always best to stream the video you want. You can do this by using the embed code found on the video details page.

If you will be playing the video offsite please request to download the video so you can insert it into your presentation. Make sure you do this a few days before your presentation.

The difference between streaming and downloading is simple. Streaming means you're playing the video online - just like YouTube. Downloading means you are making a copy of the video and storing it on your computer for offline use.

It's best to stream videos when you can, even for presentations. If you feel that you really need to download a video to your computer, you can click the 'request download' button on the view page of the video you wish to download. This will be sent to the MediaView team and you will be notified when your video is ready for downloading.

If you have any concerns about privacy level of a video, please email the Help Desk.

If you have any comments or concerns about the title, subtitle or tags of a video please email Help Desk. Someone will be in touch within four working days.

Videos in the MediaView are for e-cast employees to share internally and, when appropriate, publicly. All videos have a security level assigned to indicate whether they for public or internal only. Most videos available for public use can also be found on e-cast’s YouTube page http://www.youtube.com/user/ecast. It is the responsibility of the user to ensure that any video proposed for public use is appropriate for the purpose intended.

We will answer your questions within four working days. If you haven’t heard back within this timeframe or if it is an urgent issue, please ensure you’ve submitted a Help Desk ticket and call E-cast IS on 0800 00 00 00.